1. Introduction
This Privacy Policy explains how Aliancy Technologies, operated as a sole proprietorship by Ali Zaffar Hussain, collects, uses, stores, protects, and otherwise processes personal information when you visit our website, submit an enquiry, communicate with us, or otherwise interact with our services through this website.
We aim to collect and use personal information only for legitimate and clearly defined purposes and to avoid collecting information that we do not reasonably need.
2. Information We Collect
The information we collect depends on how you interact with the website. You may provide personal information directly when you submit a form or communicate with us.
Information you provide to us
- Full name.
- Email address.
- Company or organization name, where provided.
- Phone number, where provided.
- Services you are interested in.
- Information about a project, business challenge, or enquiry.
- Estimated project budget, where provided.
- Information about a desired business outcome.
- The subject and contents of a quick enquiry.
- Marketing communication preferences and consent.
Information collected automatically
If you provide the required consent, we may use Google Analytics to collect information about how visitors use our website. This may include information such as pages viewed, interactions and events, traffic sources, approximate location, device and browser information, and other technical or usage information made available through the analytics service.
We do not intentionally send the personal information submitted through our enquiry forms, such as names, email addresses, phone numbers, project descriptions, enquiry messages, or budgets, to Google Analytics.
3. How We Collect Information
We collect information primarily through forms and communications made available on the website, including our Contact Us form, Tell Us Your Problem form, and Quick Enquiry form.
We may also collect limited technical and usage information through analytics technologies when the applicable consent has been provided.
4. How We Use Personal Information
We use personal information for purposes connected with operating our business, responding to enquiries, understanding business requirements, providing services, improving our website and services, and managing communications.
- To respond to enquiries and requests.
- To understand your project, business challenge, requirements, or objectives.
- To evaluate and manage potential business opportunities.
- To communicate with you about an enquiry or potential engagement.
- To provide and improve our digital, technology, and consulting services.
- To understand how visitors use our website and improve its usability and content.
- To maintain website, application, and information security.
- To administer our business and maintain appropriate records.
- To comply with applicable legal obligations or respond to lawful requests.
- To send newsletters, insights, updates, or relevant offers where you have separately provided the applicable marketing consent.
5. Consent and Other Permitted Uses
Where we rely on consent to process personal information, we will seek consent through a clear affirmative action and will use the information for the purpose for which that consent was provided.
Marketing communications are separate from the processing necessary to respond to an enquiry. Choosing to contact Aliancy Technologies does not by itself mean that you have agreed to receive marketing communications.
Where applicable, personal information may also be processed where necessary for a purpose permitted or required by applicable law, including responding to lawful requests, protecting our systems, or establishing, exercising, or defending legal rights.
6. Marketing Communications
We may use your contact information to send newsletters, insights, updates, or relevant offers only where you have expressly indicated that you would like to receive such communications, subject to applicable law.
Marketing consent is optional and is separate from consent or processing necessary to respond to an enquiry.
You may withdraw your marketing preference at any time by using the unsubscribe mechanism provided in a marketing communication or by contacting us at business.aliancytechnologies@gmail.com.
We will maintain appropriate records of marketing preferences so that an individual who has withdrawn consent is not intentionally re-added to marketing communications.
7. How We Store and Process Information
Enquiry and lead information submitted through our website is intended to be stored in our application database hosted using Supabase. Our primary Supabase project is intended to use the Mumbai region.
We use a separate administrative application to access and manage enquiry and lead information. Access to identified lead information is restricted to authorized Aliancy Technologies administrators.
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
8. Service Providers and Third Parties
We use selected technology providers to operate parts of our website and business systems. These providers may process personal information on our behalf or as necessary to provide their services.
ProviderPurposeInformation
Database and backend infrastructure used to store and manage enquiry and lead information.
Information submitted through our forms and related application records.
Transactional email delivery for form-submission notifications.
We intend to send only a minimal notification containing the lead ID, enquiry source, name, and email address.
Website analytics and measurement of visitor behavior, subject to applicable consent.
Website usage, events, traffic information, and technical or device-related information configured for our analytics implementation.
Email and business communication services through our business Gmail account.
Information contained in email communications that we send or receive through that account.
We do not sell personal information.
We do not intend to disclose enquiry or lead information to unrelated third parties for their own independent marketing purposes.
Third-party providers may process information as necessary to provide services to us. Their processing is subject to their own terms, privacy practices, and applicable contractual or legal obligations.
9. Website Analytics
We may use Google Analytics to understand how visitors use our website, measure website performance, understand traffic sources, and evaluate interactions such as page views, calls to action, form interactions, and conversions.
We intend to configure analytics so that personal information submitted through our enquiry forms is not intentionally transmitted to Google Analytics.
Analytics collection will be subject to the website's applicable cookie and analytics consent controls.
10. When We May Disclose Information
We may disclose personal information where reasonably necessary to operate our business, provide requested services, use our technology providers, protect our systems and users, or comply with applicable law.
- To service providers that support our website, database, email delivery, analytics, security, or business operations.
- To professional advisers where reasonably necessary.
- Where required by law, regulation, legal process, or lawful governmental request.
- Where necessary to protect the rights, property, security, or safety of Aliancy Technologies, our users, or others.
11. International Processing
Although our primary application database is intended to be hosted in the Mumbai region, some third-party technology providers may process information in countries or jurisdictions outside India.
Where personal information is processed by third-party providers outside your jurisdiction, the applicable provider's infrastructure, contractual arrangements, and legal requirements may determine where and how that information is processed.
12. Data Retention
We do not intend to retain personal information indefinitely. We retain information for as long as reasonably necessary for the purpose for which it was collected, to manage our business relationship, to meet legitimate business requirements, or to comply with applicable legal, accounting, tax, security, or dispute-resolution requirements.
As a general business policy, we intend to retain inactive or unqualified enquiry records for up to 24 months after the last meaningful interaction, after which the information may be deleted or anonymized unless there is a legitimate reason to retain it for longer.
Client and business records may be retained for the duration of the relevant relationship and for an appropriate period afterward where required for legitimate business or legal purposes.
Marketing preferences may be retained as necessary to honor an individual's current or previous unsubscribe or consent decision.
Analytics information is subject to the retention settings configured within Google Analytics.
13. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, and destruction.
These measures may include access controls, authentication, secure communications, restricted administrative access, appropriate application security practices, and security controls provided by our technology infrastructure providers.
No method of transmitting or storing information can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.
14. Your Privacy Choices and Rights
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal information, including rights to request access, correction, deletion, withdrawal of consent, or other applicable privacy rights.
Where processing is based on consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.
You may contact us using the details below to ask about your personal information or to make a privacy-related request.
15. Cookies and Similar Technologies
Our website may use cookies and similar technologies. Essential technologies may be necessary for the website to function, while analytics technologies may be used to understand website usage.
Where required, non-essential analytics technologies will be controlled through our cookie consent and preference mechanism.
For more information about the technologies used on this website and how you can manage your preferences, please see our Cookie Policy.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
17. Children's Privacy
Our services and website are intended primarily for businesses, professionals, and other users seeking technology and digital services. We do not knowingly seek to collect personal information from children for purposes unrelated to our services.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technology providers, data practices, or applicable legal requirements change.
When we make changes, we will update the effective date shown on this page. Where appropriate, we may provide additional notice for material changes.
19. Contact Us About Privacy
If you have questions about this Privacy Policy, want to make a privacy-related request, or want to ask about how your personal information is handled, please contact Aliancy Technologies using the email address below.